Terms of Service
Terms and guidelines governing the use of our website, product orders, B2B wholesale, and product safety compliance for Dr. Well Cambodia.
Important Product Safety Notice
Dr. Well cleaning chemicals and detergents are intended strictly for surface and household cleaning. Please read product labels before use, keep out of reach of children, avoid contact with eyes, and do not ingest.
1. Acceptance of Terms
By accessing this catalog website, submitting inquiries, or placing orders with Dr. Well Cambodia, you agree to be bound by these Terms of Service.
2. Product Orders & Pricing
- Prices listed serve as standard catalog reference. Volume discounts for B2B wholesale and dealer partners are confirmed upon order dispatch.
- Orders are officially confirmed once verified by our customer support representative via Telegram or WhatsApp.
3. Shipping, Delivery & Inspection
We arrange delivery across Phnom Penh and provinces throughout Cambodia. Customers are requested to inspect goods upon receipt:
- If packaging is damaged or leaking upon delivery, notify support immediately for exchange
- Product exchange applies to manufacturing defects or transit damages reported upon arrival
4. Safety Compliance & Liability
Dr. Well Cambodia shall not be held liable for damages resulting from improper chemical mixing, unauthorized product modification, or failure to follow warning labels and safety guidelines provided on packaging.
5. Intellectual Property
All logos, branding, product photography, and text content on this platform are the exclusive property of Dr. Well Cambodia. Unauthorized reproduction or commercial distribution without prior written consent is strictly prohibited.
6. Contact & Assistance
For assistance with order terms, B2B agreements, or reseller support, please contact:
📞 Phone: 071 222 8932
💬 Telegram Customer Service: Customer Support
💬 Telegram Official Channel: Official Channel